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Compliance Officer ????

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11 years 3 months ago - 11 years 3 months ago #95528 by Jacqui
Compliance Officer ???? was created by Jacqui
Hello can anyone please tell me what one of these is and....how I deal with him

I was awarded indefinite high rates for both care and mobility DLA in 2009....and about a year ago because of the above I was migrated from IB to the support group.....

I am on Direct Payments from the council for my care....and I also get help from the ILF....

About 2 weeks ago I had a visit from a council worker...just to check my paperwork regarding my ongoing benefits....to then check my Housing benefit etc....and now....I have an appt been sent through to me....saying this compliance officer is going to be...visiting me...a week from today...I just wondered if...anyone could tell me more....about this sort of situation please

Jacqui
Last edit: 11 years 3 months ago by Gordon.

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11 years 3 months ago #95534 by Gordon
Replied by Gordon on topic Re:Compliance Officer ????
JF wrote:

Hello can anyone please tell me what one of these is and....how I deal with him

I was awarded indefinite high rates for both care and mobility DLA in 2009....and about a year ago because of the above I was migrated from IB to the support group.....

I am on Direct Payments from the council for my care....and I also get help from the ILF....

About 2 weeks ago I had a visit from a council worker...just to check my paperwork regarding my ongoing benefits....to then check my Housing benefit etc....and now....I have an appt been sent through to me....saying this compliance officer is going to be...visiting me...a week from today...I just wondered if...anyone could tell me more....about this sort of situation please

Jacqui

Unfortunately, there is no way to know what they want to see you about.

I will say that these visits are usually bad news, but many are resolved on the day as being a mis-understanding, I would advise that you have someone with you, if only to provide moral support.

I notice that your forum name may be your real name, if you want to change, please follow the instructions in the following FAQ

My full name is showing, how can I stop it?

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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11 years 3 months ago #95548 by Jacqui
Replied by Jacqui on topic Re:Compliance Officer ????
Thankyou very much Gordon...I appreciate you taking the time to answer me

and yes it is....so I am following the link now...thankyou for that as well

Jacqui

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11 years 3 months ago #95553 by Jacqui
Replied by Jacqui on topic Re:Compliance Officer ????
PS...My mum will be there soooo hopefully...whatever the problem might be....it can be easily sorted...although I am now extremely worried which definitely....wont help my stress levels and...how that can affect my...ongoing conditions

Anyway thankyou for....forewarning me....so to speak

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11 years 3 months ago #95555 by Gordon
Replied by Gordon on topic Re:Compliance Officer ????
Jacqui
Fidler wrote:

PS...My mum will be there soooo hopefully...whatever the problem might be....it can be easily sorted...although I am now extremely worried which definitely....wont help my stress levels and...how that can affect my...ongoing conditions

Anyway thankyou for....forewarning me....so to speak

It's the unpleasant part of being a Moderator.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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  • Jim Allison BSc, Inst LE, MBIM; MA (Consumer Protection & Social Welfare Law)
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11 years 3 months ago - 11 years 3 months ago #95565 by Jim Allison BSc, Inst LE, MBIM; MA (Consumer Protection & Social Welfare Law)
Replied by Jim Allison BSc, Inst LE, MBIM; MA (Consumer Protection & Social Welfare Law) on topic Re:Compliance Officer ????
Jacqui wrote:

Hello can anyone please tell me what one of these is and....how I deal with him

I was awarded indefinite high rates for both care and mobility DLA in 2009....and about a year ago because of the above I was migrated from IB to the support group.....

I am on Direct Payments from the council for my care....and I also get help from the ILF....

About 2 weeks ago I had a visit from a council worker...just to check my paperwork regarding my ongoing benefits....to then check my Housing benefit etc....and now....I have an appt been sent through to me....saying this compliance officer is going to be...visiting me...a week from today...I just wondered if...anyone could tell me more....about this sort of situation please

Jacqui


See also this link Customer Compliance Officer

Please note that both local authorities and the DWP employ Customer Compliance Officers.

Local authority CCO's only deal with such matters as Council Tax Benefit and Housing Benefit, whilst those employed by the DWP deal with all social security benefits.

Respectfully, from personal experience, I don't share Gordon's view that these visits are always bad news. Many DWP claimants are visited by a CCO and have their benefit increased. With DWP CCO visits these are usually carried out because a neighbour, friend <sic> etc etc has anonymously reported the claimant to the DWP's fraud line, of which over 85% prove to malicious with no further action being taken.

Hope this is of some reassurance.

PLEASE READ THE SPOTLIGHTS AREA OF THE FORUM REGULARLY, OTHERWISE YOU MAY MISS OUT ON IMPORTANT INFORMATION. Nothing on this board constitutes legal advice - always consult a professional about specific problems
Last edit: 11 years 3 months ago by Jim Allison BSc, Inst LE, MBIM; MA (Consumer Protection & Social Welfare Law).

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