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ESA Atos Assessment - my turn yet again

  • eliotnpt
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10 years 10 months ago - 10 years 10 months ago #105283 by eliotnpt
ESA Atos Assessment - my turn yet again was created by eliotnpt
I have a feeling the DWP and Atos must really like seeing me. As my previous posts over the years on this forum show, they can't seem to get enough of my forms and my assessments.

Towards the end of last year I received a letter saying that I had been moved from the Support Group to WRAG. No ESA50 completed, no assessment, nothing. I telephoned to request the initial interview be conducted over the phone and, a short while later, was given a phone back saying an error had been made, I was to remain in the Support Group and unless there were any changes in my circumstances I only needed to contact the Department early next year (2014) to ensure that I was being transferred to Pension Credits.

My relief was short-lived since in February I received yet another ESA50 - making 4 ESA50 forms completed, one face-to-face Atos assessment (failed, Support Group on appeal), one telephone call to say no further contact with Department needed until 2014. The ESA50 was completed, typed, additional pages added, everything being almost the same as all the other forms I have submitted - other than the addition of an extra illness that has come to light.

From February until June I heard nothing, and then have the Atos "invitation" for face-to-face assessment. Although this time the first appointment has been made in my town, they have not given me the time that it has been stressed I need nor have they taken any notice of the times my carer will not be available this month (a full diary of the dates he is not available was submitted with the ESA50).

So now I need to get that appointment altered and go through the whole process again.

I find it interesting to see on the forum how many people are told how long they will have between assessments. The Department has always refused to tell me, saying 3 months between each Atos review is "normal". I do have a suspicion that, because I was failed by Atos 2 years ago and had Support Group status initiated on review, these frequent ESA50 forms and requests for assessments have very little to do with any actual review period - especially as the illnesses I declare are not curable in the normal sense of the term, they will be with me for life.

No doubt others find themselves in the same position with endless demands to complete forms and attend for assessment so I am not the only one. Perhaps I am lucky that I will qualify for Pension Credits in 10 months, no matter what the outcome, I don't have as long to endure before I can be rid of ESA and Atos for good.

Also, the form that accompanied my appointment time stated that no taxi fare would be paid unless I obtained a letter from my GP stating it was necessary - and that Atos would not reimburse me the cost of that letter. I do remember reading on an Atos document somewhere on the net 2 years ago a list of illnesses that Atos needed to consider before they called a person for interview. One of those was agoraphobia and a taxi was to be offered in case the person could get to the office by taxi. Does anyone know if this has changed? Is there still a list of ailments that Atos need to refer to before calling people for face-to-face assessment?

In the meantime, I start the whole process off once again and report that these last 2 years have probably been the most unendurable of my life with pressures from Atos and related departments that is surely bordering on harassment.
Last edit: 10 years 10 months ago by Gordon.

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10 years 10 months ago - 10 years 10 months ago #105288 by Gordon
Replied by Gordon on topic ESA Atos Assessment - my turn yet again
eliotnpt

ATOS have several "lists" in regard to how they should manage a claim, but they are simply recommendations as to the actions that they should take, they are under no obligation to follow them, whether there is one that cover agoraphobia and taxis I do not know as these documents are not in the public domain, although some have been revealed through Freedom of Information requests.

I am afraid you will need to speak to your GP about getting a letter of support with regard a taxi.

I note that you completed your ESA50 in February "everything being almost the same as all the other forms". In case you are not aware there were changes to the ESA Descriptors and Regulations at the end of January, so it would be worth you reviewing the latest Claim guides if you have not already done so.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
Last edit: 10 years 10 months ago by Gordon.

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