ESA claim

Yes was worried sending more evidence at this awkward stage might confuse things. That is why i keep checking on the status of my claim, cos i wanted it to be back to normal before i sent further stuff. Yes multiple different answers, because i like to check things, OCD!, then i ask the same question to different people to ensure i have the correct answer but with the poorly trained advisors giving me such a variety of answers i end up mighty confused! Its tempting to leave it alone and keep my fingers crossed my claim soon gets put back into the process. But if i do decide to send my late reasons in would this be to DWP ESA25 type address which is where i sent my fit note? Also if i do, should i mention 42472, don t want to wind them up though

Maximus are saying my ESA50 is on its way back to them and that my reasons for it being late (the ones I gave over the phone to Benefit Enquiries) have been accepted but Benefit Enquiries are saying that it has gone to another office and is with another DM who is making a decision taking 6 days whether to accept its lateness!!! For goodness sake! I think that Maximus is right because the Benefit Enquiries lady said it had gone to DWP Wembley for the 6 day whether to accept it being late decision. Wembley is the Maximus office I think.
So fingers crossed that within a day or two i will find Maximus have received it, and then I can send my further ESA50 evidence. They reluctantly gave me an email address, something like customer-relations@chdauk (have it written down somewhere). Do you think it ok once Maximus get my form back that I use this email address to send my further evidence? Or do you think this email address is for other stuff really?

After yet more conflicting answers today, over all i believe my ESA50 is back in the process, hurray! One advisor said it was back in the process on the 1st, which i think is right. How long do you have to send in extra evidence, some i can email through today but do you think i can do more next week or will they have already looked at my claim by then?