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How long to receive form

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12 years 6 months ago #67003 by juststu
How long to receive form was created by juststu
2 weeks ago I received the letter regarding the change over from IS and IB to ESA and then I got the phone call from them last Wednesday.

But I still haven't received the form to fill in, I just wondered if I should have received the form by now.

I am really anxious about all this, Just wondered how long it takes after the phone call to receiving the form.

Many thanks for any advice
Stu

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12 years 6 months ago #67011 by Crazydiamond
Replied by Crazydiamond on topic Re:How long to receive form
Please use the forum search facility in the first instance, where you may already find an answer to your question?

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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12 years 6 months ago #67032 by juststu
Replied by juststu on topic Re:How long to receive form
Hi Crazydiamond,

I've done a search and read that it can take up to 14 days after the initial phone call for it to come through. Im just worried that it might be late and I don't want to be penalised for a late return of the form.

Because during the initial phone call I heard the DWP person on the phone say I will tick the box that the form has been sent. But this was last Wednesday and still nothing has come through the post.

I suffer from bad anxiety and I panic and worry about everything but I guess I will just have to wait and see if it turns up in the next couple of days or so. I think that's all I can do for now

Many Thanks
Stu.

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12 years 6 months ago #67041 by Derek4
Replied by Derek4 on topic Re:How long to receive form
Hi Stu

Whatever date the form arrives you will have six weeks to complete and return it from the date that it is sent to you.

The 14 days between the phone call and receiving the form is just an estimate and may vary, but you will have the full six weeks to complete the form.

Hope this helps

Derek

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12 years 6 months ago #67060 by juststu
Replied by juststu on topic Re:How long to receive form
Thanks Derek

That helps me so much.

Although I do worry when the DWP guy said "Oh I will just tick the box that the form has been sent". I wonder whether he has sent it or its someone else's job to do that.

And if it is someone else job to send it and see's the box ticked they will probably assume the form has already been sent.

I don't know how the system works with sending forms out. I'm so confused with that part.

I hope this makes sense

Many Thanks
Stu.

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12 years 6 months ago #67062 by Gordon
Replied by Gordon on topic Re:How long to receive form
Stu

The form is actually sent out by ATOS, so quite what the DWP person thought they were ticking, is anybodies guess :)

Gordon

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