Jobcentreplus Remarks

Professor Harrington will be pleased that you have elevated his status to that of a Lord, but he hasn't quite as yet received a peerage.

No doubt, it will only be a matter of time!

Well he was a Lord according to a certain paper I will not mention here lol

Anyway is still a good idea to write to him as what is said will be taken note off and no doubt used in his second recommendations due this year I believe.

Not sure of an address or email for him though so will have to hunt for that.

Regards

To Egon Peter Hopkinson re I never trust any advice given by JCP staff they cannot be trusted to get it right. Well I'm going to defend myself I worked hard and did full training for each benefit I was dealing with and resent that we are being all tarred by the same brush by certain individuals.

I worked for the benefits system 19 years and years later because of cutbacks the newer staff only get a few hours training where when i started it would be weeks,also the staff are being cut and those left are having to do there best.
Even though i have left the dept I still keep upto date with the changes and maybe if I should stop trying to give advice to others as working for the JCP I obviously cannot be trusted to give correct advice.

Hi Pamela

I would like to say that whenever I attack JCP staff over incorrect advice given, it is never a personal criticism of the individual but the organization itself, unless the advice has a total lack of common sense.

The incorrect advice that this thread is about could well be the result of misguidance from their managers, which is why I was questioning the source of the information earlier in the thread.

I agree with EPH that advice given by JCP cannot be trusted but that is not a personal attack on individuals presently or formally employed by JCP. Advice, information, opinions and experiences posted on the forum by you and other members will always be valued.

Regards

Derek

Derek4 wrote:

Hi Pamela

I would like to say that whenever I attack JCP staff over incorrect advice given, it is never a personal criticism of the individual but the organization itself, unless the advice has a total lack of common sense.

The incorrect advice that this thread is about could well be the result of misguidance from their managers, which is why I was questioning the source of the information earlier in the thread.

I agree with EPH that advice given by JCP cannot be trusted but that is not a personal attack on individuals presently or formally employed by JCP. Advice, information, opinions and experiences posted on the forum by you and other members will always be valued.

Regards

Derek

Hi Derek,

I totally agree with your comments.

When people criticise an organisation such as the DWP, it is not an attack on a particular individual.

I should imagine that the majority of DWP workers are just ordinary people trying to earn a living.

On the other hand, claimants have every right to feel agrieved, when they receive misinformation that could mean the difference between being awarded the correct benefit or not.

While as you, I too value pamela's opinions, it is not up to claimants to make allowances for poor or inadequate training, especially with a government organisation.

cheers

bro58

Poor or non-existent training, bad advice and misdirection seem to go hand in hand at the DWP these days, although I do not necessarily blame the clerical staff as it is essentially down to poor management from top to bottom.