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26 October 2007

Using the Freedom of Information Act, Benefits and Work has obtained recent editions of the confidential bulletin issued to DLA decision makers.

Decision Makers Exchanges Issue 78, August 2007
Issues covered include:
Residence and presence
Boarder cases - payments for past periods
Cases referred from operational Intelligence Unit re DLA and work
Considering the use of a commode
Considering the effects of deafness
Overpayments and consideration of the customers mental capacity

Decision Makers Exchanges Issue 79, September 2007
Issues covered include:
Decisions and Appeals Assurance Team report - common errors in appeal submissions
Autism and refusal to walk
Special rules and the qualifying period
Document retention
Changes to enduring power of attorney and receivers

Members can download copies of Decision Makers Exchanges.