PIP Consultation Centre
Kent House
Station Road
Ashford
TN23 1PP
Can you tell other claimants anything about travel and facilities for this PIP face-to-face assessment centre? Please post in the comments section below if you can.
Things like:
- Distance to nearest bus stop or rail station.
- Nearest parking, any disabled parking.
- Distance to walk if you’re dropped as close to the door as possible.
- Wheelchair access.
- Toilets, including disabled toilets.
- Ground floor or first floor.
- Lift available.
- Anything else you think might be helpful.
Please don’t comment on the staff though – we won’t be able to publish your comments if you do.
Comments
The assessment centre has seats at reception and if someone comes with you they have to sign in. About half the seats in the waiting area have arm rests, and the chairs are padded. I was waiting about 15-20 minutes.
The receptionist was welcoming and helpful. A water machine is also available, as is a toilet. My assessment was held on the ground floor, in a room quite close to the waiting area. Hope this is helpful.
Once inside you have to travel to the first floor for assessment or appeal by lift or stairs.
Staff were very welcoming on reception and ensured we were aware of toilets and encouraged us to get (free) water.