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PIP Consultation Centre
Cecil Boyall House
2 Cathedral Court

Can you tell other claimants anything about travel and facilities for this PIP face-to-face assessment centre? Please post in the comments section below if you can. 

Things like:

  • Distance to nearest bus stop or rail station.
  • Nearest parking, any disabled parking.
  • Distance to walk if you’re dropped as close to the door as possible.
  • Wheelchair access.
  • Toilets, including disabled toilets.
  • Ground floor or first floor.
  • Lift available.
  • Anything else you think might be helpful.

Please don’t comment on the staff though – we won’t be able to publish your comments if you do.


+1 #1 11cats 2016-01-16 08:20
Parking is convenient if you can find a space at Magdalen Road car park.with a short walk (50m) to building. However, access is through a heavy wooden gate once you have been buzzed in. Was met at the door to the building : narrow door opened outwards onto 2 steps up marked with peeling hazard warning tape. Not easy to negotiate. Walk from Reception to rooms used for assessment is not far but again the doors are heavy. ( staff did hold them open when I stopped in anticipation!).
Was not able to see the screen when info was input as asked to sit at the far side of the desk negotiating the chairs left in the way. I was asked how I reached the centre, where the car was parked etc.
Originally asked to travel to Plymouth which involved buses trains and a walk. I looked the details up on Google so I was able to tell ATOS the journey was outside the 90 min range. Immediately offered more convenient dates and locations . Remember you are ringing Stockton on Tees and I doubt the staff have the knowledge to dispute what you say about a journey if you have done your homework. Of course, if I had gone to Plymouth that means I have no mobility issues! Be aware the assessment begins from the time you reach the premises. As I had a weekend appointment it was great as my family could take me the 20 miles plus from the village where I live and drop me at the door should parking be a problem. Long walk if you use public transport as the building is not on any bus route.

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