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TOPIC: time from 1st call to receiving the forms

time from 1st call to receiving the forms 3 months 3 weeks ago #165856

I got the dreaded letter on Thursday brought on my anxiety levels been hyperventilating
no sleep I have to make the call by 3rd Sept to tell them if I want to go ahead and change to Pip
and answer a few questions if I do..can anybody tell me if this for filling in the Pip1 form or just to take my details before sending me Pip1 through post if the former I think I'll have a heartattack
right now I can't string a sentence together verbally..I'm 68 and my heart is pounding now just at the thought...Can I ask them to send me the pip1 form as I am finding it hard to communicate
verbally I cant focus.. my head wanders mid sentence took me an hour to write this post...I live alone...please help me with this query ...Sayde
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The following user(s) said Thank You: gillian hill

time from 1st call to receiving the forms 3 months 3 weeks ago #165870

Hello Sayde

Sorry you're so worried. The best thing to do, probably, is to tell whoever speaks to you on the phone at the very beginning of the call that you have severe difficulty with using the telephone and hopefully they will make allowances for you and take the whole interview slowly so you need not get too upset. You can then ask for all communication regarding your claim to be made by letter/post.

The telephone 'interview' is just to gather all the little bits of information that the DWP need to decide what form your illness takes and whether you are to need extra help, if for example you have severe mental health issues or if you have a physical illness that stops you from being able to complete the form yourself (blindness, for example).

The details that they will want relate to you personally - your name, D.O.B, National Insurance number, name of your GP etc.It will also ask whether you have been in hospital recently, and for how long; whether you go out of the country for any periods of time, and so on.Your bank details are also necessary, I think.

Once this is completed, you will then be sent the form that the guides can help you with. It's quite a lengthy form, but if you read through the guides carefully you will soon understand what is needed to complete it. The form is only interested in how your illness affects your day to day life; it doesn't matter what your illness is; someone with exactly the same illness as yourself might have totally different issues to overcome.

A good idea would be to start now writing a day to day diary of what help you need to cope with your illness/disability. If you have anyone who helps you in any way, you could ask them also to write a short diary for you. You will need to collect all the medical information that exists about your condition and select the letters etc that most strongly support your claim.

Once you have spoken on the phone and received your claim pack, then you can get back to us and we will try and help you through writing your claim. Try not to worry too much; the members of the forum, and the Mods are here to help you if you get stuck. Good luck with the initial telephone interview :)
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The following user(s) said Thank You: wotsitallabout?

time from 1st call to receiving the forms 3 months 3 weeks ago #165871

Thank you so much I had the dreaded letter last week and have been dreading making that intial phone call. I am also in bits. But thanks to the sensible reply I am going to bite the bullet and ring them tmwr. I have spoken to my GP who was nothing but supportive and has assured me of their support. Using the words I go by the rule........"Would I employ you" and I certainly wouldn't because you just wouldn't be able to cope or do the work. So If I wouldn't employ you why should anyone else. I am still feeling physically sick with the worry and wish this was a bad dream. Just praying for the best.

Thank you so much for the question and the reply and I wish you well in your application as well.

Thank You
Gillianah
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time from 1st call to receiving the forms 3 months 3 weeks ago #165872

Thank you so much Shelam ...after the initial shock I have looked through the forum...
Have down loaded the Pip1 the other one too will look through them .. and make the call

I have been a member for a while so glad I subscribed I will get back to you once the
main forms arrive if needed, the CAB agency are too busy it takes a month to get a appt: :(

will take some valium and get on with this sinister game they're playing!!!
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time from 1st call to receiving the forms 3 months 3 weeks ago #166024

I have to make the call by 3rd sept to claim dla to pip, I have sisters
whom I havn't seen for 8 yrs arriving on 25th aug for 2 wks.

If I make the call now and its sent to me in a few days I am going to be busy
and stressing with this...I dont know when I'll see them again given my age

Can someone give an me an idea how long it took you to get yours so I can work
out when to call the claim phone line...will help a lot as they are the only family I have
I want to work it so I spend some quality time w/them if that is poss at this stage.

Thanks
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time from 1st call to receiving the forms 3 months 3 weeks ago #166040

Hi wiaa,

I have merged your query with the previous topic relating to your PIP claim. It helps us enormously when everything related to the same claim is kept in one topic!

I would say that the PIP2 form usually arrives around 10-14 days after the initial phone call has been made. Don't leave it til the last minute, just in case there is some kind of problem!

Of course, members are welcome to reply from their own experience.

May I suggest that you bookmark/favoourite this on your web browser now so that you can find it easily in future? If/when you have further questions or comments about your PIP, please post here and we will do our best to help :)
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Last Edit: 3 months 3 weeks ago by Mrs Hurtyback.
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The following user(s) said Thank You: gillian hill, wotsitallabout?
Moderators: bro58, Gordon, Mrs Hurtyback, shelam
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