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TOPIC: CONFUSED DWP SAY NOT ASSESSED YET COUNCIL OTHER

CONFUSED DWP SAY NOT ASSESSED YET COUNCIL OTHER 1 week 2 days ago #175102

Now a week since PIP apologised for not sending me my assessment letter, as per my previous post they said it was due to an error and they would send another to me asap so I rang them again today to be told no letter on system asked to hold on then told that last week a request was made on their system to send me a letter but it was not sent and request was closed !!!!!

Lady said she would request letter be sent to me but I have heard that one before and still waiting now 19 days since assessment made and the only people who know are my local council tax support department.

My assessment means I no longer get higher rate mobility so loose my car but spoke to Motability today and they have not heard either and they said they get weekly notification.

Is it just me or anyone else having problems like this
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CONFUSED DWP SAY NOT ASSESSED YET COUNCIL OTHER 1 week 2 days ago #175128

  • Gordon
  • NOW ONLINE
  • Forum Moderator
Jan

I think you have been patient enough and ought to think about involving your MP and possibly making a complaint to the DWP.

Contacting your MP

Complaining to the DWP

Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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CONFUSED DWP SAY NOT ASSESSED YET COUNCIL OTHER 6 days 21 hours ago #175431

Hi Gordon,

I have had a busy weekend so not had time to compose letter to DWP and MP to complain yet but will definitely be doing it tonight because post arrived today and still no letter !!!!!

I again telephoned them repeated the saga to be told they cannot simply re-send letter as no letter on their system and it has already been sent to a case adviser who will be dealing with it, I am exhausted and furious any advise you can give on wording for either letter would be much appreciated.

Many thanks for all your help.
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The following user(s) said Thank You: Mrs Hurtyback

DLA to PIP Update 1 day 22 hours ago #175818

Well despite my numerous telephone calls to DWP and twice being promised they would send me letter urgently still nothing.

As my Council Tax Support Office have advised me they were informed by DWP of change on 10 November it will be 4 weeks on Wednesday and I am wondering how long it will take them to notify me I have lost my Motability car which I no longer qualify for.
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Moderators: bro58, Gordon, Mrs Hurtyback, shelam
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