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capita timescales
- DRAGON2009
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7 years 2 weeks ago #186783 by DRAGON2009
capita timescales was created by DRAGON2009
Hello
I had a letter around 3 weeks ago saying my pip claim was with the medical professional and I would hear soon (looked like a standard letter) The claim form (DLA to PIP transfer) had been put in about two and a half weeks before that. So now getting on for 6 weeks (and almost 3 since Capita wrote to say it was with the medical professional) I have no news and no dates. The claim as accompanied with GP and other evidence. Once they get hold of a PIP2 at Capita do they usually take several weeks ? And if they do decide to see me is it usually about a weeks notice ? and what if one wants to make a case for a home visit and ones GP is (as mine usually is) away for 2 weeks easter holidays. I gather a GP letter is usually needed for arguing a home assessment. ?
I had a letter around 3 weeks ago saying my pip claim was with the medical professional and I would hear soon (looked like a standard letter) The claim form (DLA to PIP transfer) had been put in about two and a half weeks before that. So now getting on for 6 weeks (and almost 3 since Capita wrote to say it was with the medical professional) I have no news and no dates. The claim as accompanied with GP and other evidence. Once they get hold of a PIP2 at Capita do they usually take several weeks ? And if they do decide to see me is it usually about a weeks notice ? and what if one wants to make a case for a home visit and ones GP is (as mine usually is) away for 2 weeks easter holidays. I gather a GP letter is usually needed for arguing a home assessment. ?
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- Gordon
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7 years 2 weeks ago #186806 by Gordon
It's our impression that assessment times are starting to increase, all I suggest it that you contact Capita for an update.
Claimants are entitled to seven days written notice of an appointment although this include postage time.
If you want a home assessment then you almost certainly need the support of your GP to write a letter to Capita explaining why you cannot attend at their offices.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic capita timescales
XFACTOR wrote: Hello
I had a letter around 3 weeks ago saying my pip claim was with the medical professional and I would hear soon (looked like a standard letter) The claim form (DLA to PIP transfer) had been put in about two and a half weeks before that. So now getting on for 6 weeks (and almost 3 since Capita wrote to say it was with the medical professional) I have no news and no dates. The claim as accompanied with GP and other evidence. Once they get hold of a PIP2 at Capita do they usually take several weeks ? And if they do decide to see me is it usually about a weeks notice ? and what if one wants to make a case for a home visit and ones GP is (as mine usually is) away for 2 weeks easter holidays. I gather a GP letter is usually needed for arguing a home assessment. ?
It's our impression that assessment times are starting to increase, all I suggest it that you contact Capita for an update.
Claimants are entitled to seven days written notice of an appointment although this include postage time.
If you want a home assessment then you almost certainly need the support of your GP to write a letter to Capita explaining why you cannot attend at their offices.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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- judy52
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7 years 2 weeks ago #186827 by judy52
Replied by judy52 on topic capita timescales
Hi, my husband's pip capability form had to be in by 16th January, we sent it back on the 6th they received it on the 10th January, had his assessment with Capita in south Wales on 9th March, the assessor didn't write her report until 15th March, DWP recieved it on the 22nd March, they made their decision on the 30th March, husband recieved his decision letter today.Hope this helps it gives you some idea.
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