Not yet a member?  Find out how to join us and get instant access to all the resources below.

If you have any problems with downloading the guides they can usually be solved by right-clicking on the link and then saving the file to your computer before opening it. More info

Personal independence payment
Our first guide to the proposed personal independence payment which is intended to replace disability living allowance.

Disability Living Allowance
Disability Living Allowance claims
Page by page guides to to completing the DLA claim forms for children and adults on mental and physical health grounds

Disability Living Allowance medicals
A guide to questions you’ll be asked at your medical. There’s also detailed information about what happens at medicals in the claims guides above.

Disability Living Allowance appeals
Guides to help you through the entire appeals process.

Disability Living Allowance renewals and changes of circumstances
Guides to help deal with renewals or changes in your condition.

DLA Briefs
Useful sample letters and emails relating to Disability Living Allowance

DWP Disability Living Allowance resources
Links to a huge range of DWP guides, training materials, confidential bulletins and other documents obtained by Benefits and Work using the Freedom of Information Act.

Employment & Support Allowance
Employment & Support claims and appeals
These include our guides to:

• Understanding Employment and Support Allowance
• Employment and Support Allowance claims for Mental Health and Learning Difficulties: a guide to the limited capability for work assessment.
• Employment and Support Allowance claims on physical health grounds: a guide to the limited capability for work assessment.
• Employment and Support Allowance appeals

DWP ESA resources
These include the WCA Handbook and the Work-Focused Health-Related Activities Assessment Handbook
 

Incapacity benefits
Incapacity benefits claims and medicals
Guides to the personal capability assessment, including completing the incapacity for work (IB50) questionnaire on mental and physical health grounds. Plus full details of how to prepare for, and what you’ll be asked at a medical.

Incapacity benefits appeals
Guide to appealing against the decision that you’re capable of work.

Incapacity benefits briefs
Useful sample letters and emails relating to incapacity benefit.

DWP incapacity benefits resources
Links to a huge range of DWP guides, training materials, confidential bulletins and other documents obtained by Benefits and Work using the Freedom of Information Act.

Dual purpose
DLA and incapacity resources
Some resources produced by the DWP, particularly medical guidance, is valuable both for DLA and incapacity claims. This section includes guidance on assessing mobility, carrying out mental health examinations , collecting statements and more.

Other benefits info
Other benefits info
Guides to getting help, which benefits you can claim and how to get better treatment from the DWP.

Work
Work
Guides to voluntary work, paid work, permitted work, work-focused interviews and more. Plus guides to the disability discrimination act as it applies to employment