× Members

How effective are paper-based assessments?

More
7 years 4 days ago #187815 by terry37
My friend, who has severe suicidal anxiety along with a pile of other disabling conditions, asked for a home assessment. Her GP supported this request. Local Mental Health team workers had also suggested this best option. However Capita disagreed and decided she should attend their office in central city. This would be a nightmare for her as she doesn't normally even leave the house let alone deal with crowded and noisy areas. Her MP also took up the plea for a home assessment but it was still refused. My friend has now had no option but to accept a paper-based assessment but wonders if this might be detrimental to her award as she is not present to answer questions. Is there any evidence that paper-based assessments are as effective as other methods? We heard rumour that Wales is one of the pilot areas for trying to get more applicants to accept paper assessments.

Please Log in or Create an account to join the conversation.

More
7 years 3 days ago #187836 by Gordon
Replied by Gordon on topic How effective are paper-based assessments?
Terry

A paper based assessment is not something that a claimant can opt for, the decision to carry one out is at the discretion of the Assessment Provider and they will only do one if they believe that they have sufficient information to make a recommendation to the DWP.

If they are requiring an assessment at their offices, then your friend may struggle to push them to do a paper assessment, whether they should do this or not depends on the information they supplied in and with their PIP2.

Paper assessments are relatively rare so it's difficult to offer advice about whether they are good or bad, but if forced to do so, then I would say; if the AP opts for a paper assessment themselves, with no prompting from the claimant then this is probably positive, if the claimant has to push the AP into doing one, then it may not be to their advantage.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: terry37

Please Log in or Create an account to join the conversation.

More
7 years 2 days ago #187867 by Orangeblossom
Replied by Orangeblossom on topic How effective are paper-based assessments?
I have had paper assessments, they can be done well if you have plenty of paper evidence such as care plans and let's from docs and the MH team, which it sounds like your friend has. And she can do a paper appeal, after if it is not the level she should be awarded (have also done this on paper for enhanced PIP).
The following user(s) said Thank You: terry37

Please Log in or Create an account to join the conversation.

Moderators: GordonGaryBISCatherineWendyKellygreekqueenpeterKatherineSuper UserjimmckChris
We use cookies

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.