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Case. Manager conditions guide lines.?

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1 week 2 days ago #290522 by Kay60
Hi just wondering if case managers at the review stage still use their guidelines on different conditions and lengths conditions likely to last? I can't remember what the document was called. I am due a review, with no change for the condition I was awarded PIP for, however, I have had surgery on my other hip, which has been successful but I worry they might well confuse the good outcome for this hip and not fully u understand it has no effect on my other hip, which remains in a bad condtion and has remained so for over 15 years.

Thank you

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1 week 2 days ago #290523 by Gary
Replied by Gary on topic Case. Manager conditions guide lines.?
Hi Kay60

We are not case managers so cannot answer your question.

The way to complete a PIP review form is to treat it as a new claim. You need to go to page 129 on the PIP guide to find details on the review.

If nothing has changed since your previous pip assessment, its best to explain in detail what has changed and what has stayed the same and how you’re finding each task.

If you have an up to date review of your treatment, therapy and medication it could be helpful to include this also.

It is perfectly OK for you to type your answers and attach them as extra pages to the form, just make sure that each page has your full name and NINO at the top and that they are numbered, we recommend "page X of Y" so that it is easy to see if pages are missing. Make sure you clearly mark on the form where your answers are and on the relevant page that you are answering question X.

I would not split your answers across the form and attached pages, do one or the other for each activity (not question), splitting it risks the second part of your answer not being read.

Attach the pages to the back of the form using a staple or make a hole in the top left corner and use a treasury tag, string or ribbon to the form. The pages need to be easily detached so that they can be scanned by the DWP.

If you feel you do not have enough time to complete this form you should be able to arrange an extension by calling the DWP and explain that you need a bit extra time.

I hope all goes smoothly for you, try and fill in the form over a few days and take plenty of breaks, from previous experience I know this can be very stressful attempting filling the form all in one go, use our guide to help you complete the form; benefitsandwork.co.uk/guides-for-claimants/pip

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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1 week 2 days ago #290525 by Gordon
Replied by Gordon on topic Case. Manager conditions guide lines.?
K

There was/is an A-Z of Conditions that is/was used for DLA, there is no PIP version of this document, it is not part of the PIP toolkit and as far as I am aware it is not referred to in any of the three PIP assessment guides.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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1 week 2 days ago #290545 by Kay60
Replied by Kay60 on topic Case. Manager conditions guide lines.?
Thsts what I was properly thinking about the old A/Z glad to hear not part of PIP for their case managers to use. Thank you

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