I applied for PIP several months ago & asked for a paper assessment due to severe hyperacusis & tinnitus issues. I received a phone call just over 2 weeks ago from DWP, which of course I couldn't answer due to my hearing issues which I explained on the form, but luckily my mum was around & able to mediate between us by relaying the information back & forth. They apparently said they would now be making a decision on my application but I haven't heard anything yet.
I have no idea of the usual timescales for decisions following a DWP call & due to the Royal Mail strikes which are coming up at the end of this month & the fact that you only have a month from the decision date to request a Mandatory Reconsideration, I am wondering if it is worth asking mum to ring them up when it gets to a month since the call. Is that jumping the gun? Should I wait a bit longer?
