Problems with ESA?
Do you need help making your way through the chaotic ESA system?
Is it vital that you get the correct decision?
Whether you are:
- making a claim
- being transferred from ESA to UC
- waiting for a face-to-face assessment (work capability assessment)
- asking for a mandatory reconsideration or
- lodging an appeal
our detailed and widely acclaimed guides, written by a barrister and a welfare rights worker, can make a dramatic difference.
ESA WRAG to Support Group success
"I would like to say a BIG thank you to this forum. Without the guides and tips I would not have been placed in the support group..."
Contact telephone numbers for claiming Employment and Support Allowance (ESA), contacting the Department for Work and Pensions (DWP) or Northern Ireland ESA Centre about an existing ESA claim, and contacting Centre for Health and Disability Assessments (CHDA) about a Work Capability Assessment (WCA).
To contact Jobcentre Plus to make a new claim for new-style ESA or if you are claiming Universal Credit
UK (except Northern Ireland)
Telephone: 0800 328 5644
Textphone: 0800 023 1344
Monday to Friday, 8am to 6pm
www.gov.uk/employment-support-allowance/how-to-claim
Northern Ireland ESA Centre
To make a new claim for new-style ESA
Telephone: 0800 085 6318
Textphone: 0800 328 3419
Monday to Friday, 9am to 5pm
www.nidirect.gov.uk/contacts/employment-and-support-allowance-centre
To claim UC in Northern Ireland
Telephone 0800 012 1331
Textphone 0800 012 1441
To contact Jobcentre Plus about an existing contributory, income-related or new style ESA claim or to report a change of circumstances
UK (except Northern Ireland)
Telephone: 0800 328 5644
Textphone: 0800 328 1344
Welsh language: 0800 328 1744
Monday to Friday, 8am to 6pm
www.gov.uk/employment-support-allowance/change-of-circumstances
Northern Ireland
To discuss an existing contributory, income-related or new style ESA claim or to report a change of circumstances
Telephone: 0800 012 1331
Textphone: 0800 012 1441
Monday to Friday, 9am to 5pm
www.nidirect.gov.uk/contacts/employment-and-support-allowance-centre
Health Assessment Advisory Service (HAAS) enquiry line
Telephone: 0800 288 8777
Or write to:
Customer Relations Team
HAAS
Room 4E04
Quarry House
Quarry Hill
LEEDS
LS2 7UA