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ESA 50 - when is it sent?
- Gordon
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7 years 5 months ago #173820 by Gordon
Contact the BDC.
Gordon
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Replied by Gordon on topic ESA 50 - when is it sent?
synapse321 wrote: The thing is that a brand new claim has already been taken by the agent.
So do I ring new claims or the ESA BDC?
Regards
Contact the BDC.
Gordon
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- synapse321
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7 years 5 months ago #173838 by synapse321
Replied by synapse321 on topic ESA 50 - when is it sent?
I called the BDC to make a complaint.
The agent said it was a technical issue with the system that it did not recognise it as a RR.
There was no end date input of my previous claim which resulted in the system not picking up a RR.
He also said when it came to processing the claim they should be able to see on the
system that I am re-applying with 12 weeks.
I called new claims and they pretty much said the same thing.
What do you make of this excuse or are they fobbing me off again?
It is almost certain I will be sent an ESA50 too
Regards
The agent said it was a technical issue with the system that it did not recognise it as a RR.
There was no end date input of my previous claim which resulted in the system not picking up a RR.
He also said when it came to processing the claim they should be able to see on the
system that I am re-applying with 12 weeks.
I called new claims and they pretty much said the same thing.
What do you make of this excuse or are they fobbing me off again?
It is almost certain I will be sent an ESA50 too
Regards
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- slugsta
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7 years 5 months ago #173846 by slugsta
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by slugsta on topic ESA 50 - when is it sent?
It sounds possible - but who knows where DWP is concerned?!
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- synapse321
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7 years 5 months ago #173873 by synapse321
Replied by synapse321 on topic No ESA RR
Is it worth putting in a formal written complaint?
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- Gordon
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7 years 5 months ago #173886 by Gordon
I think you need to wait until you find out whether they will apply the Linking Rule.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic No ESA RR
synapse321 wrote: Is it worth putting in a formal written complaint?
I think you need to wait until you find out whether they will apply the Linking Rule.
Gordon
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- Carbonel
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7 years 5 months ago #173918 by Carbonel
Replied by Carbonel on topic ESA 50 - when is it sent?
This thread has been really helpful to me, thanks to all who have contributed.
I notice that one poster was told by a telephone agent that the ESA 50 is "normally sent 6 weeks before the end date of assessment".
May I ask if anyone has ever been sent a form more than 6 weeks before the end date of their assessment? (other than the scenario of a random reassessment which can happen).
Many thanks.
I notice that one poster was told by a telephone agent that the ESA 50 is "normally sent 6 weeks before the end date of assessment".
May I ask if anyone has ever been sent a form more than 6 weeks before the end date of their assessment? (other than the scenario of a random reassessment which can happen).
Many thanks.
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