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ATOS at Vauxhall: "We never have enough assessors"

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7 years 1 month ago #186970 by nick h.
When I went for my medical at the ATOS Vauxhall office I was told my assessment would have to be rescheduled because of a lack of assessors. The lady at the front desk said they never have enough, so people should arrive half an hour early if they don't want to be turned away. I rang the DWP and ATOS and told them what the lady had said to me - they didn't seem bothered. According to ATOS my new appointment was confirmed in a letter sent 10 days ago. But it hasn't arrived.

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7 years 1 month ago #186980 by Gordon

Nick wrote: When I went for my medical at the ATOS Vauxhall office I was told my assessment would have to be rescheduled because of a lack of assessors. The lady at the front desk said they never have enough, so people should arrive half an hour early if they don't want to be turned away. I rang the DWP and ATOS and told them what the lady had said to me - they didn't seem bothered. According to ATOS my new appointment was confirmed in a letter sent 10 days ago. But it hasn't arrived.


I'm afraid it is common practice for all the Assessment Providers to over book.

You say that you have not received the letter, do you have details of the appointment?

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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7 years 1 month ago #187088 by franny66
How long did you wait for assessment in Vauxhall thats our local ATOS office as well so we know the timescale..thank you

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7 years 1 month ago #187122 by nick h.
Yes, I got the details by phone.

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7 years 1 month ago #187123 by nick h.
6 weeks. I returned the claim form on 17 Feb and the assessment was supposed to be on 31 March. The new date is 18 April.
The following user(s) said Thank You: franny66

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7 years 1 month ago #187184 by franny66
Not much delays their then please keep me update...thank you and go luck with f2f

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