have heard that IAS do Not send out assessment letters sometimes for claimants ( for example NOT sending a letter in the postthat the claimant has a face to face on xyz date)
Which means that the claimant can miss their appointment, on the basis the were still waiting for a letter, which didn't even come?
1) Is this true? Do they do it often?
2) In the worse case scenario, if this does happen, and the claimant does not send an appointment letter,
then how can this missed appointment be Known of, so that it is actually NOT missed, and attended by the claimant?
in other words how can missing this appointment be avoided?
3) What is the usual waiting times for IAS, from when received your claim, to actually give you a letter to say you have an appointment?
1. This is incorrect, it is a legal requirement of the assessment process that the Assessment Providers notify the claimant in writing of any assessment appointment, the only exception to this is where the claimant has accepted a short notice appointment.
2. Obviously, letters can go astray, if you miss an appointment then you will be contacted about it.
3. Best guess 2-5 weeks although it may be longer due to summer holidays, you can contact IAS if you are concerned.
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