ESA PHONE CALL DO NOT UNDERSTAND

Thanks for your help. barbara

Thanks for your help, I hope I HEAR SOON SO i can get a nights sleep, do they realise what they are doing to people.

Derek4 wrote:

It looks like Professor Harrington's brilliant idea of JCP informing and explaining to claimants over the phone about what's going on does not appear to be working, and if anything is causing more confusion.

The trouble is that the misguided Professor Harrington seems to believe that idea of JCP informing and explaining to claimants over the phone about what's going on, is working. In his words he is "pleased and gratified at DWP progress in improving the WCA."

Really, because nobody else apart from the DWP agrees with his views, including the disability charities and more importantly, the claimants themselves!

You may feel more comfortable if someone could go with you.
I have never known any objection to this.