Login FormClose

Free, fortnightly PIP, ESA and DLA Updates

Our fortnightly updates bulletin is the UK's leading source of benefits news. Get the facts about what's changing, how it affects you and how to prepare. Our mailing list is securely managed by icontact in the US.
Welcome, Guest
Username: Password:
Remember me
Members
  • Page:
  • 1
  • 2

TOPIC: How long to wait?

How long to wait? 6 years 10 months ago #69012

hi again

Sorry if this has been asked before but my daughter sent her eas50 form off about 4 weeks again and she has not heard anything since and as far as she knows our GP has not been contacted and she is worrying. they also still seem to paying her but she has not been able to check her bank today.

Any advice would be good but she also fears if contacting them may upset things. it is case as know news is good at the moment as everytime the post man comes she has a panic attack.

thanks

Please Log in or Create an account to join the conversation.

Re:How long to wait? 6 years 10 months ago #69014

Sandra

The best advice we can give is for her to contact ATOS, the phone number for her local office, should be on the letter she would have received with her ESA50.

There are numerous reasons why nothing has happened so far, but all would be speculation, without further information.

Gordon

Please Log in or Create an account to join the conversation.

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Re:How long to wait? 6 years 10 months ago #69015

hi
thanks for the quick reply.

would you wait another week or 2 before contacting them? could we email Atos as she is unable to speak to Atos/Dwp because of her mental health. Do you know by any chance there email address?

thank you

Sandra

Please Log in or Create an account to join the conversation.

Re:How long to wait? 6 years 10 months ago #69017

Sandra

I've not seen any list of ATOS email addresses, but it is unlikely that they would respond to an unsolicited email, due to confidentiality issues.

It may be possible for you to make the call with your daughter, she confirms her identity and that she wants you to handle the call, and then you take over to find out what is going on.

Gordon

Please Log in or Create an account to join the conversation.

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Re:How long to wait? 6 years 10 months ago #69020

ok thanks
have you got a number for Atos as i cant find it on the letter that come her esa50? the only number on there is to find out the jobcentre plus number that deals with your claim.

Please Log in or Create an account to join the conversation.

Re:How long to wait? 6 years 10 months ago #69025

Sandra wrote:

ok thanks
have you got a number for Atos as i cant find it on the letter that come her esa50? the only number on there is to find out the jobcentre plus number that deals with your claim.

The only number I can find on the ATOS site is 0800 288 8777.

Gordon

Please Log in or Create an account to join the conversation.

Nothing on this board constitutes legal advice - always consult a professional about specific problems
  • Page:
  • 1
  • 2
Moderators: bro58GordonMrs HurtybackIzzy1010LisaJenny Clarke