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CAB - no one available to take your call
- mangof
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12 years 6 months ago #70715 by mangof
CAB - no one available to take your call was created by mangof
I've just called the CAB number a couple of times this afternoon and there's a recorded message that there's no one from a cab to take your call. There's no ansaphone.
I'm panciking a bit. Will there be someone available from the CAB on the phoneline on a different day if I call? I would like to make an appointment for help with ESA50 and would struggle a lot to go to a drop in session and have to wait in the waiting room for ages etc. I was hoping to make an appointment over the phone.
I'm panciking a bit. Will there be someone available from the CAB on the phoneline on a different day if I call? I would like to make an appointment for help with ESA50 and would struggle a lot to go to a drop in session and have to wait in the waiting room for ages etc. I was hoping to make an appointment over the phone.
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- slugsta
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12 years 6 months ago #70719 by slugsta
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by slugsta on topic Re: CAB - no one available to take your call
could you e-mail them?
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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- bro58
12 years 6 months ago #70720 by bro58
Replied by bro58 on topic Re:CAB - no one available to take your call
displayname wrote:
Hi DN,
Are there any other advice agencies in your area, you can chack here. :
legaladviserfinder.justice.gov.uk/AdviserSearch.do
I am afraid that levels of service will vary, from one CAB office to another, due to available funding and resources.
You may have to keep on ringing until you gain a reply.
See CAB website here also. :
www.citizensadvice.org.uk/
bro58
I've just called the CAB number a couple of times this afternoon and there's a recorded message that there's no one from a cab to take your call. There's no ansaphone.
I'm panciking a bit. Will there be someone available from the CAB on the phoneline on a different day if I call? I would like to make an appointment for help with ESA50 and would struggle a lot to go to a drop in session and have to wait in the waiting room for ages etc. I was hoping to make an appointment over the phone.
Hi DN,
Are there any other advice agencies in your area, you can chack here. :
legaladviserfinder.justice.gov.uk/AdviserSearch.do
I am afraid that levels of service will vary, from one CAB office to another, due to available funding and resources.
You may have to keep on ringing until you gain a reply.
See CAB website here also. :
www.citizensadvice.org.uk/
bro58
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- Gordon
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12 years 6 months ago #70721 by Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic Re:CAB - no one available to take your call
displayname wrote:
As a result, many have stopped taking calls for new appointments, this means you have to attend a triage meeting at the drop in centre, before they will look at booking a more formal meeting with an advisor to deal with your problem.
Gordon
Most CABs are overworked because of the number of people having dificulties in fighting their way through the benefit system. My local one declared that they were receiving 25% more enquiries than they could manage and that was a year ago.I've just called the CAB number a couple of times this afternoon and there's a recorded message that there's no one from a cab to take your call. There's no ansaphone.
I'm panciking a bit. Will there be someone available from the CAB on the phoneline on a different day if I call? I would like to make an appointment for help with ESA50 and would struggle a lot to go to a drop in session and have to wait in the waiting room for ages etc. I was hoping to make an appointment over the phone.
As a result, many have stopped taking calls for new appointments, this means you have to attend a triage meeting at the drop in centre, before they will look at booking a more formal meeting with an advisor to deal with your problem.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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- mangof
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12 years 6 months ago #70728 by mangof
Replied by mangof on topic Re:CAB - no one available to take your call
No email at my local one. AFAIK not any other advice centres where I am. I will try calling on Monday. I would struggle a lot at a drop-in. I will see if I can get someone to help me. I do know a number of someone who works aligned with them who advised me to ring the main number. I could ring them again and so if they could get me through to the CAB themselves.
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- mangof
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12 years 6 months ago #70844 by mangof
Replied by mangof on topic Re:CAB - no one available to take your call
I was panicking a bit too soon. I think there was nobody available that afternoon but I got through to someone this morning and hopefully someone should ring me back in a couple of days to arrange an appointment.
Thanks for your replies on Friday.
Thanks for your replies on Friday.
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