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TOPIC: Help! ESA50 By Special Delivery & Still Problems!

Re:Help! ESA50 By Special Delivery & Still Problems! 5 years 11 months ago #72584

I had this problem with a special delivery too. It turned out that there was a redirection of mail from ATos's address to somewhere else, so the next day service was not done. After some investigation i got the signiture of who recieved it.

Once they have signed for it, they surely must be responsible for it! I haven't heard anything yet for my migration to esa claim, but asume they must be dealing with it.

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Re:Help! ESA50 By Special Delivery & Still Problems! 5 years 11 months ago #72592

Augustus, can you make copies of your proof of postage, and the adress you sent your form to

and could you take a photo of the Post Office website page showing your letter was signed for and print it?

I think you should ring DWP and send in your copied proof of postage aswell. You could also send the same to ATOS

Please let us know how you get on.

Best wishes,
Rachel

make sure you keep copies of everything

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