Phone call after the medical?

Hi

I am really worried now. I had a medical about three weeks ago for the change over from IB to Esa

This morning I recieved a phone call to arrange for a phone call with regards to my claim. They wanted to know if I was free to take the call tomorrow morning. I was so shocked I agreed,

I haven't a clue why they would want to discuss anything further with me after all I've gone through with worry anxiety about this process, writing forms. all the waiting and having the medical.

Why would they want to want to speak to me again, on the phone 3 weeks after the medical. I can't understand this and Its really worrying me.

Can anyone please help.

Any advice would be greatly appreciated.

Many thanks

irnbru77 wrote:

Hi

I am really worried now. I had a medical about three weeks ago for the change over from IB to Esa

This morning I recieved a phone call to arrange for a phone call with regards to my claim. They wanted to know if I was free to take the call tomorrow morning. I was so shocked I agreed,

I haven't a clue why they would want to discuss anything further with me after all I've gone through with worry anxiety about this process, writing forms. all the waiting and having the medical.

Why would they want to want to speak to me again, on the phone 3 weeks after the medical. I can't understand this and Its really worrying me.

Can anyone please help.

Any advice would be greatly appreciated.

Many thanks

Hi Irnbru

You should read the B&W guides below, which I hope will assist you -

Answering a phone call from the DWP or ATOS

What will I be transferred to?

Hi Michael

Thanks for the links, I really appreciate it. I guess I missed those links in panic, I didn't know where to look.

I am so confused. I don't know what sort of questions they will ask.

I suffer from severe anxiety and depression, I guess it will be yet another sleepless night tonight.

It was last September the first brown envelope arrived, and the procedure started, filling in forms, all the waiting, and then having the medical.

And now they want to speak to me on the phone. Its been three months now since the initial brown letter arrived.

I received CBT treatment for panic attacks, anxiety and depression which finished last August.
But after all the worry and stress over the last three months, I feel like the little progress I made with CBT has gone down then the pan.

I just wish I knew what they are going to ask.
I feel a complete wreck.

Thanks

irnbru77 wrote:

Hi Michael

Thanks for the links, I really appreciate it. I guess I missed those links in panic, I didn't know where to look.

I am so confused. I don't know what sort of questions they will ask.

I suffer from severe anxiety and depression, I guess it will be yet another sleepless night tonight.

It was last September the first brown envelope arrived, and the procedure started, filling in forms, all the waiting, and then having the medical.

And now they want to speak to me on the phone. Its been three months now since the initial brown letter arrived.

I received CBT treatment for panic attacks, anxiety and depression which finished last August.
But after all the worry and stress over the last three months, I feel like the little progress I made with CBT has gone down then the pan.

I just wish I knew what they are going to ask.
I feel a complete wreck.

Thanks

Hi Irnbru

I am sorry to hear that you feel like you do and can quite understand that you are worried and upset.

I'm not sure at what stage your claim is now. Maybe you could let us know? The B&W site has an large amount of guides, which is why we often reply with a link to a guide, which might be of help.

I'm not sure we can second guess what the phone call will be about, however, our members and moderators may have had some experience of the process, that might help you.

Hi Michael,

Thanks for your reply.

I filled the ESA form in, and sent it off early October.

And had my medical 24th November.

I was a nervous wreck at the medical (I took a friend with me though), but my mind went a blank, perhaps I didn't answer the nurses questions correctly, I'm not sure.

Then I received a phone call this morning from DWP asking me if I was free to take a call from them tomorrow morning for some more questions they want to ask.

I asked him if there was a problem with the medical, he said he didn't know. All he said was he was arranging the call for tomorrow.

It all sounds so weird and I can't help but worry. I don't know what I've done wrong or why they need to speak to me.

Many Thanks

irnbru77 wrote:

Hi Michael,

Thanks for your reply.

I filled the ESA form in, and sent it off early October.

And had my medical 24th November.

I was a nervous wreck at the medical (I took a friend with me though), but my mind went a blank, perhaps I didn't answer the nurses questions correctly, I'm not sure.

Then I received a phone call this morning from DWP asking me if I was free to take a call from them tomorrow morning for some more questions they want to ask.

I asked him if there was a problem with the medical, he said he didn't know. All he said was he was arranging the call for tomorrow.

It all sounds so weird and I can't help but worry. I don't know what I've done wrong or why they need to speak to me.

Many Thanks

Hi

I can understand that you are worried, but I don't think you should assume you have done anything wrong. It may be that they just want to clarify some replies following your medical.

If don't feel you can take the telephone call, you can always follow the advice below (as above) and ask them to put the questions in writing to you. This will give you time to properly consider your responses and time to seek advice.

Answering a phone call from the DWP or ATOS

Unfortunately we are not able to offer an online advice service, but we do provide a lot of guides that answer most questions. However, if you need face to face advice, you might be able to get help from the link here -


Where to get advice?