Dora
I have moved your post to its own topic so as not to confuse the owner of the topic you posted into.
We have only had limited feedback on the forum for ESA telephone assessment so I can't give you any specific advice but we have had considerable comment about PIP telephone assessments and there is a guide in our PIP Claim guide that you should have a look at.
The questioning will obviously be about the ESA criteria and there is a section in our ESA Claim guide that covers the questions that you are likely to be asked.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems