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Emailing Capita

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3 years 4 months ago #265451 by anne3427
Emailing Capita was created by anne3427
I've sent two emails to Capita, they say the first one wasn't received so I sent a second one and rung them a few minutes later to check that they'd got it - they confirmed they had. But both of the emails have disappeared from my Outlook sent box. Is this something that anyone else is experiencing with Capita or is it a glitch with Outlook? It's strange that all my other sent emails are still in my sent box, only the ones to Capita are missing. Thank you.

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3 years 4 months ago #265471 by Gary
Replied by Gary on topic Emailing Capita
Hi anne3427

Welcome to the forum, you might want to have a look at the following FAQ which explains where everything is

Welcome to Benefits and Work

Your question is an interesting question but not something I have any knowledge of, I have posted it to the forum for members more IT literate than myself who may be able to answer.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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3 years 4 months ago #265472 by joshisidhu
Replied by joshisidhu on topic Emailing Capita
Hi anne3427,

I doubt Capita have such technology to make emails disappear from your Sent folder. It sounds more like a glitch.

I’d try another email provider like gmail or icloud. You can also bcc (blind carbon copy) to another one of your email addresses when you next send them an email. That way your other email address will have a copy of the email you sent.

I hope that helps somewhat.

Best wishes,

Josh
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