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Telephone call out of the blue

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2 years 7 months ago #271592 by Mossy
Telephone call out of the blue was created by Mossy
I applied for a renewal of my pip back in a February and just received a phone call out of the blue from re the form

It completely threw me and I asked them to
ring back tomorrow

Are they doing this now ?

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2 years 7 months ago #271598 by BIS
Replied by BIS on topic Telephone call out of the blue
Hi fmoss1

It's difficult to say, as you didn't find out why they were phoning - I'm not surprised and you were right to give yourself thinking space. However, I can't tell you whether they are phoning to query something on your form, suddenly going to offer you an assessment or talk about something else. When they phone back - do not let them push you into having an assessment without the required 7 days notice.

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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2 years 7 months ago #271602 by Mossy
Replied by Mossy on topic Telephone call out of the blue
Sorry they did tell me why they rang

They said they just needed to clarify some points on the form as some of the things I had put down were contradictory

They said I had quoted aids I had for the kitchen eg perching stool but didn’t know how I would manage to use the perching stool as my back was so bad ?

Anyway

They are ringing back tomorrow

Sorry excuse the language I think
I’m sc*****

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2 years 7 months ago #271603 by Mossy
Replied by Mossy on topic Telephone call out of the blue
What’s the difference between an assessment or a query lol ?!

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2 years 7 months ago #271611 by BIS
Replied by BIS on topic Telephone call out of the blue
Hi fmoss1

Just look out for them trying to catch you out. Good luck. Hope it goes well.

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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2 years 7 months ago #271622 by freddey
Replied by freddey on topic Telephone call out of the blue
hi
i applied for my review in march, last week they phoned out of the blue, my daughter answered it, they asked about the disabled fork and spoon which i put on the form also about the 2 earing aids i now wear (i wasnt wearing them on my last review in 2019) ,then said i would keep my award for a ongoing period.

i hope yours is similar
The following user(s) said Thank You: Gary

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