× Members

Can some please help ?

  • Positivity2016
  • Topic Author
2 years 2 months ago #274717 by Positivity2016
Can some please help ? was created by Positivity2016
I've just recieved an email from motarbility saying "Titled" : "Your Payment Receipt" And it says : " We’re pleased to confirm we’ve made an Early Good Condition Bonus payment. This will be available in your bank account in the next 5 working days" Does this mean my pip review has gone through and I've lost my motarbility car ? , Because when I changed the car before , I recieved a "good condition bonus payment" when I handed back the car I was exchanging My heart is racing because this is the last thing I need with everything going on , I've only had a text message from the DWP on the 24th October "we have recieved your review form etc etc" Has anyone else had this ? Any help would be helpful at the moment Thank you

Please Log in or Create an account to join the conversation.

More
2 years 2 months ago #274725 by BIS
Replied by BIS on topic Can some please help ?
Hi Positivity2016

The only way you will find out what it means - is first to contact the DWP and find out if your review has been decided and then contact Motability. I would be very surprised if they have made a decision from the 24th October - that would be something of a record. However, it's not impossible, but they are the only ones who can tell you.

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Please Log in or Create an account to join the conversation.

More
2 years 2 months ago #274731 by Teddy
Replied by Teddy on topic Can some please help ?
I would also check in case that email is a scam. Do you have any separate paperwork with the phone number for Motability - I would call them using a number you know is correct and ask them.

Please Log in or Create an account to join the conversation.

More
2 years 2 months ago #274735 by an ex nurse
Replied by an ex nurse on topic Can some please help ?
Hi, just a thought. Be careful this isn't a scam. Hopefully the email is not asking you to give any bank details.
It seems strange they would be offering a good condition bonus before first seeing the car and assessing it's condition.
I hope all works out for you, best wishes

Please Log in or Create an account to join the conversation.

More
2 years 2 months ago #274745 by ellen1st
Replied by ellen1st on topic Can some please help ?
Phone Motability and ask them as I have read on another site something about money being given early to help with the cost of living. I am sure they will explain it.

Please Log in or Create an account to join the conversation.

More
2 years 2 months ago #274751 by denby
Replied by denby on topic Can some please help ?
Hi, we have also had a message from Motability promising an early good condition bonus. So it's not just you. I think we had it by email and letter, I don't have texts from them. They said if we had an online account where they had our bank details they could transfer it swiftly but would be sending out cheques later to those who don't have an online account -we don't. The cheque has not come yet but I don't personally think you need to worry about your PIP, this is purely a Motability thing. Our car is due back about 5 weeks into 2023. FYI the benefit in our case is lifetime DLA as the recipient is in the born-before 1948 group.
Hope this provides some reassurance. Just call Motability on the number you have for them.
Denby
Denby

Please Log in or Create an account to join the conversation.

Moderators: GordonGaryBISCatherineWendyKellygreekqueenpeterKatherineSuper UserChrisDavid
We use cookies

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.