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How long do I wait for my mandatory reconsideration reply?

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2 years 2 months ago #274908 by Olive
Hi,

I sent in a mandatory reconsideration appeal letter to the DWP on 10th August and I'm still waiting for a reply from them. Is 3 months considered a long time to wait for their reply? Has anybody else on here waited this long for their reply?

Thanks

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2 years 2 months ago #274928 by Gary
Hi Olive

There is a backlog but it does seem to be a long time.

I would contact DWP to check that they have your MR, did you send it by recorded delivery, if you did has it been signed for at the other end, check this first before calling DWP.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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2 years 2 months ago #275003 by Olive
Hi Gary,

Thanks.
Yes they do have it - I rang them a month ago and it was on their computer system.
Do you know who does the MR appeals? Do they do them in the order they are received, or do they do the easy one's first and put the harder one's to one side and do those later on?

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2 years 2 months ago #275008 by Olive
Thanks Gary

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2 years 2 months ago #275013 by BIS
Hi Olive

The DWP themselves do the Mandatory Reconsiderations. I don't know their system for processing them, because there is a huge variety in the amount of time that is taken to complete them. Part of this could be a shortage of DWP staff and some may be due to the differences in how much information has to be looked at.

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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2 years 2 months ago #275111 by Ctfcfan
Hi Olive

We submitted an MR in March and got the response first week in November.
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