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Pip Telephone Assessment -Cancelled on Day - Advice?
- VioletBlue
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1 year 10 months ago #277662 by VioletBlue
Pip Telephone Assessment -Cancelled on Day - Advice? was created by VioletBlue
Hello, I was just looking for some advice. My pip telephone assessment was scheduled for this morning and they called me 5 minutes after the appointment time. They asked me to confirm my details then said "sorry, your assessor isn't able to make the appointment" and asked me to reschedule for next week.
I have severe anxiety, depression and ptsd and struggle massively with talking to other people. I was extremely worked up about the call (aren't we all), and have been for the past few weeks. I genuinely don't think I can face it again, I'm panicked, can't sleep and feel very ill with stress.
My question is, if I call next week to explain that I can't face the call again due to anxiety and panic, will they dismiss my case or can they process it based on what is already on my form?
I appreciate any input. Thank You.
I have severe anxiety, depression and ptsd and struggle massively with talking to other people. I was extremely worked up about the call (aren't we all), and have been for the past few weeks. I genuinely don't think I can face it again, I'm panicked, can't sleep and feel very ill with stress.
My question is, if I call next week to explain that I can't face the call again due to anxiety and panic, will they dismiss my case or can they process it based on what is already on my form?
I appreciate any input. Thank You.
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- Gary
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1 year 10 months ago #277677 by Gary
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gary on topic Pip Telephone Assessment -Cancelled on Day - Advice?
Hi VioletBlue
I have answered your question in your previous post.
www.benefitsandwork.co.uk/kunena/10-dla-...on-day-advice#277661
Gary
I have answered your question in your previous post.
www.benefitsandwork.co.uk/kunena/10-dla-...on-day-advice#277661
Gary
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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- BIS
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1 year 10 months ago #277678 by BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by BIS on topic Pip Telephone Assessment -Cancelled on Day - Advice?
Hi VioletBlue
I'm sorry that this has happened to you.
You can ring them and ask them to make a paper-based decision and explain that you were ready and it was they who cancelled. However, there is a chance they will refuse, and if that's the case, they might send your papers back to the DWP, and it may be decided that you 'refused' to take part in the process. This would put your claim at risk.
BIS
I'm sorry that this has happened to you.
You can ring them and ask them to make a paper-based decision and explain that you were ready and it was they who cancelled. However, there is a chance they will refuse, and if that's the case, they might send your papers back to the DWP, and it may be decided that you 'refused' to take part in the process. This would put your claim at risk.
BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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