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Why do some people have telephone assessments and some video assessments

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8 months 6 days ago #290963 by lotty55
Why do some people have telephone assessments and some video assessments was created by lotty55
Why video assessment and not just telephone assessment
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8 months 5 days ago #290971 by Chris
Replied by Chris on topic Why do some people have telephone assessments and some video assessments
Hi lotty55,

I think they have to offer a choice based on a persons needs - for example, a deaf claimant could possibly lip read on a video assessment, where as a telephone call, it would be pointless.

Chris.
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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