managed migration from irESA to UC

Hi Barbara,

The best thing you can do is phone the Help to Claim number given on your UC Migration letter. You will then speak to expert Citizens Advice advisers who will organise the UC migration. Here are the details--
"Our Help to Claim advisers can help you with the early stages of your Universal Credit claim. You can talk to them on the phone, online over chat or using our British Sign Language (BSL) service.

Our advisers can help you:

work out if you can get Universal Credit

fill in the Universal Credit application

prepare for your first Jobcentre appointment

check your first payment is correct

You can read our online advice on Universal Credit at any time.

Call our national phone line
You can contact an adviser through our free Help to Claim phone service. Advisers are available 8am to 6pm, Monday to Friday:

England: 0800 144 8 444

Scotland: 0800 023 2581

Wales: 08000 241 220

Call the Wales number if you’d like to speak to a Welsh language adviser.

Ask for a translator if you need to get advice in a different language.

Relay UK - if you can't hear or speak on the phone, you can type what you want to say:

Relay UK (England): 18001 then 0800 144 8 444

Relay UK (Wales): 18001 then 08000 241 220

You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK"

David

Hi BarbaraG,

Obviously I did not participate in that phone conversation so cannot comment on it. But if that is all the evidence which is required it seems a reasonable request.

David