For LCWRA, can Journal Notifications be received by email?

Hi BV,

If because of impairment you are unable to use the UC digital service then you need to phone the UC helpline and ask for a Telephone Only claim. The negative thing about a phone only claim is that you wont get the information feed that you do with an online account and will have to rely on a UC agent phoning you.

David

Hi BV,

Not that I know of. The DWP expects you to meet the requirements for a UC Telephone Only claim. You can try phoning Citizens Advice UC advice line to see if they have any other information.

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Call our Help to Claim phone line
You can contact an adviser through our free Help to Claim phone service. Advisers are available 8am to 6pm, Monday to Friday:

England: 0800 144 8 444

Scotland: 0800 023 2581

Wales: 08000 241 220

Call the Wales number if you’d like to speak to a Welsh language adviser.

Ask for a translator if you need to get advice in a different language.

Relay UK - if you can't hear or speak on the phone, you can type what you want to say:

Relay UK (England): 18001 then 0800 144 8 444

Relay UK (Wales): 18001 then 08000 241 220

You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.

David