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Missed 2 calls from medical assessors Friday, answered on Mon they hung up

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5 months 1 week ago #300506 by Racoons
Missed 2 calls from medical assessors Friday, answered on Mon they hung up was created by Racoons
I'm going through my pip review process at the moment. I missed two unexpected calls from the dwp medical assessors on Friday. They called again today (monday) I picked up and they hung up on me. I'm so stressed and confused to what's going on. Why would they hang up on me if they are trying to contact me?
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5 months 1 week ago #300524 by BIS
Replied by BIS on topic Missed 2 calls from medical assessors Friday, answered on Mon they hung up
Hi Racoons

I'm sorry this happened to you. I can't tell you why they hung up, but it is unlikely to be anything to do with you; it is more likely an issue on their end. If you have a number for them - you can try and contact them, or I'm afraid you will have to wait until they try again.

BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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5 months 5 days ago #300631 by Racoons
Replied by Racoons on topic Missed 2 calls from medical assessors Friday, answered on Mon they hung up
Thanks, I'm so upset, I called them and they said they were doing paper based and just needed to ask a couple more questions and would call me again. They asked when was best and I said afternoons. They didn't call again and now want me to do a 9am video assessment.
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