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UC ADDRESS?

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6 days 4 hours ago #302856 by DC
UC ADDRESS? was created by DC
HI, i am getting extremely depressed angry and frustrated. UC dont reply to my journal entries. i have a letter written ready to be sent which will expose they are forcing and taking deductions without reason. the only address i can find on their letters or online, is

UNIVERSAL CREDIT, FREEPOST DWP, UNIVERSAL CREDIT FULL SERVICE.

no post code, it will be posted by recorded delivery coz they cant be trusted. can someone please reply with the correct address or confirm the one i have is legit.

many thanks
DC

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6 days 2 hours ago #302867 by Chris
Replied by Chris on topic UC ADDRESS?
Hi DC,

The correct address tends to vary - it is usually on a decision letter based on your area. If that's the address that's on your letters, then that's where I would send it to. Are you not able to call the helpline:

Universal Credit helpline
Telephone: 0800 328 5644
Textphone: 0800 328 1344

They may be able to advise you, but I would mention you've sent numerous messages without response.

Chris.

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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6 days 1 hour ago #302873 by DC
Replied by DC on topic UC ADDRESS?
Thanks Chris, they already know, ive complained about never getting a reply simply to my journal, im not phoning them again, was on the phone for several hours the last time and its just too much. i will send it by recorded delivery to the address on their correspondence. NO Postcode or a reply to simply get the address is proof what we are up against. im not wasting 1 more minute of my life trying to contact them. i have contacted my local MP Lisa Nandy who has been helpful in the past. Its inhumane what they put people through, thanks for your support and advice
The following user(s) said Thank You: Chris

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5 days 4 hours ago #302923 by Chris
Replied by Chris on topic UC ADDRESS?
Good luck DC - I hope you get the outcome that you're looking for.

Chris.

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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5 days 3 hours ago #302924 by DC
Replied by DC on topic UC ADDRESS?
CHRIS, IT JUST GETS WORSE, i have just been to the pain clinic at Leigh Infirmary and was aleady feeling really down, i came home to a letter from ESA dated 8th April, demanding i return it by 15th April, which is today, the date it was delivered. i cannot take much more of this. Asking for details that i have already sent by mail and also confirmed by telephone. they just want me to die. icant take much more . ive jumped through every loop they ask. I was forced to migrate to UC, but still getting ESA. what was the point if im now on 2 different benefits, in fact 3 if i include my PIP. its impossible to get through on phone to all 3 and they just dont seem to be able to check their own computers to clarify what i am getting and what they are deducting. i cant take much more,, ive had enough

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5 days 2 hours ago #302929 by Anisty
Replied by Anisty on topic UC ADDRESS?
You cannot send recorded mail to addresses without a postcode.

Check out the DWP address you need here


www.gov.uk/government/publications/new-d...es-using-the-service


I sent one recorded letter to the Canterbury address and another to Birmingham. No response to either.

So good luck indeed!!

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