Migrated from irESA to UC but letter received about cbESA change to NewStyle ESA

Hi

Yes, I also found that the CAB Help to Claim were not aware of how to help me when I explained that I was on combined IR and CB ESA and would therefore move to New Style Esa and UC. When I explained to them about a "Dual Claim" the person I spoke to had never heard of it and thanked me for informing and educating him about it!

He was also unable to do a benefits calculation for me as my case was too complex!

I think the Government have bitten off more than they can chew, they clearly do not have enough trained staff who are fully conversant (or even vaguely) to cope with the amount of migration claims that they are so keen to roll out so quickly. This is evident by the number of people who are missing LCWRA and/or transitional protection payments when they migrate over to UC.

I have an appointment with a local Welfare Rights organisation next week to help me with the form. I'm not expecting the transition to go smoothly going by the experience of others.

Thank Goodness for this site.

Best of Luck.

Hi, had my telephone appointment. It had been rescheduled and the letter emailed to me about the new appointment was a bit more 'personal' . It stated 'We have arranged a telephone interview with a work coach. At this interview you will need to agree and accept your claimant commitment. The claimant commitment is your record of the actions that you need to take to continue getting New Style ESA. It will not include any work-related activities' It also describes it as New Style ESA New Joiner (Migrated Claim as UC Claim). Why on earth was I so worried, there was literally nothing asked. The coach/advisor simply stated why the call is needed, it was to update the claim as I had migrated. Then went through basic security questions (the only questions asked!). I was then told they need to know I am aware to report any changes. This is done by them simply telling you. Thats it. They will email you or post a letter for your records. I was also told that if I needed any help or had any problems with payment to contact said person who would raise it in head office in Belfast where the payments are done. I could use the UC journal for the case manager but if no joy for ESA related matters contact them. THere was absolutely no prying or tricks. It literally, if you dont ask any questions, be over in 3 mins. The letter calls it an interview that will last 30 mins, and we will ask you about your health. They know I was in support group, but in the call it was not mentioned only stated I just need to inform them of any changes like others have said. Hope this puts peoples mind at rest.