× Members

Complex needs

More
1 month 6 days ago #306660 by Gail
Complex needs was created by Gail
Does anyone know if there’s any way other than telephone no on letter to tell DWP I have complex needs as I find using the telephone difficult and I want to know if it’s possible.that someone will come and help me fill in online application because of speech I don’t want to do a telephone application I have an appointee but want to do it myself.

Please Log in or Create an account to join the conversation.

More
1 month 6 days ago #306663 by David
Replied by David on topic Complex needs
Hi Gail

As you have an Appointee the DWP staff are not permitted to contact you at all. They have to communicate with the Appointee only.

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Please Log in or Create an account to join the conversation.

More
1 month 6 days ago #306678 by Gail
Replied by Gail on topic Complex needs
If I get my appointee to ring I want to make an online application but need help to do so appointee not confident filling in online applications and I’m scared I’ll make a mistake will they help then my carers dyslexic so she can’t help

Please Log in or Create an account to join the conversation.

More
1 month 6 days ago #306688 by David
Replied by David on topic Complex needs
Hi Gail

Yes your Appointee will have to make contact and then explain the situation.

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Please Log in or Create an account to join the conversation.

Moderators: GordonlatetrainBISCatherineChrisDavidAngel