Paper based pip

Hi boris1

If you haven't had a telephone, video or face-to-face assessment, you are right to assume they have carried out a paper-based assessment. I'm afraid that since the pandemic, they have stopped writing assessment reports for paper-based assessments. You can ask the DWP for one, but they won't have done one. I know of one member who put in a Subject Access Request to be given any notes that were made for the paper-based assessment. I'm not sure that they received anything of use. The old report was a PA5 I think

BIS

Hi boris1

It's due to the volume of calls they get, I always find first thing in the morning is the best time to get through.

When you say people in other jobs would surely not get away with it, unfortunately people in other jobs do get away with it, I receive many complaints about not getting through or no one answering the phone. I can remember not too long ago when you were told how long the queue was or approx waiting time.

Gary

Hi boris

Congratulations on your award, and receiving ongoing, you can now sit back and relax and make the odd comment on the forum following your experience 👍

Gary

Tags: @RESULT @PIP @ PAPER ASSESSMENT