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Recording a telephone assesment

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1 day 21 hours ago #309402 by BitsOf
Recording a telephone assesment was created by BitsOf
My apologies if this has been asked and answered already. I couldn't find anything on a search of the forum.

I have a telephone assesment this week for wca and then in 10 days time for my pip reassessment.

The pip letter doesn't say I have to give notice of recording but the wca one does. Firstly is this correct.

Also can anybody recommend a suitable phone app for doing this or am I better using a standalone device?

My anxiety is through the roof at this point

Any advice appreciated.

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20 hours ago #309421 by David
Replied by David on topic Recording a telephone assesment
Hi BitsOf

You are best advised to use your own recording equipment and not to inform the DWP that you are making a recording.
In the past Benefits claimants have submitted the form to the DWP requesting that the interview be recorded but then on the day they are told that the equipment has faulted or that their request hasn't been processed yet.
As for recommendations about Apps or equipment you would be best advised by other Forum members.

Hope this helps
David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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