× Members

news

  • jamie
  • Topic Author
13 years 1 month ago #75865 by jamie
news was created by jamie
hi quick explaination migrating ib to esa anyway they recieved form back sept 19th spoke to them in oct said no medical with decision maker lookung favourably should be 2-3 weeks phoned them after 3 weeks told decision made favourable but they didnt know which group i was in so phoned back they said no decision made phoned back 3 weeks after today and now theyre saying might have to go to medical and that my child tax credits have held it up so would atos have looked at my form and decided medical or not surely if they wanted s medical it would of been done by now or would the tax credits hold it up pretty upset to say the least now in limbo again any advice thanks guys

Please Log in or Create an account to join the conversation.

More
13 years 1 month ago #75871 by Gordon
Replied by Gordon on topic Re:news
Jamie

Tax Credits would have no bearing on whether you require a medical or not, so I would take that comment as just the DWP call centre inventively coming up with a reason for your claim being delayed.

As to why Tax Credits would delay your claim, anything would be just a guess.

My best advice is for you to escalate the situation to the Customer Services manager, this usually requires a call back, so call early in the morning.

GOrdon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Please Log in or Create an account to join the conversation.

  • pete17971
13 years 1 month ago - 13 years 1 month ago #75872 by pete17971
Replied by pete17971 on topic Re:news
jamie wrote:

hi quick explaination migrating ib to esa anyway they recieved form back sept 19th spoke to them in oct said no medical with decision maker lookung favourably should be 2-3 weeks phoned them after 3 weeks told decision made favourable but they didnt know which group i was in so phoned back they said no decision made phoned back 3 weeks after today and now theyre saying might have to go to medical and that my child tax credits have held it up so would atos have looked at my form and decided medical or not surely if they wanted s medical it would of been done by now or would the tax credits hold it up pretty upset to say the least now in limbo again any advice thanks guys




Hi,

Without punctuation your post is very difficult to follow, especially for those of us disabled who have to use screen readers. If possible can you post with punctuation in future.

Re your query, I think you are trying to establish your claims status.

It maybe possible that ATOS in effect 'passed' your claim on scrutiny (ie advised the DWP it maybe possible to make a decision on the claim without a Work Capability Assessment - medical).

However the final decision rests with a Decision Maker at the DWP, who may have decided a medical is needed in order to assist them with making a decision on your claim.

With regards to tax credits that is not a benefit we deal with on B&W, so can offer no advice on that.

Pete


Moderator edit - Posted simultaneously with Gordon's response above.
Last edit: 13 years 1 month ago by pete17971. Reason: add Moderator edit

Please Log in or Create an account to join the conversation.

  • bro58
13 years 1 month ago #75873 by bro58
Replied by bro58 on topic Re:news
jamie wrote:

hi quick explaination migrating ib to esa anyway they recieved form back sept 19th spoke to them in oct said no medical with decision maker lookung favourably should be 2-3 weeks phoned them after 3 weeks told decision made favourable but they didnt know which group i was in so phoned back they said no decision made phoned back 3 weeks after today and now theyre saying might have to go to medical and that my child tax credits have held it up so would atos have looked at my form and decided medical or not surely if they wanted s medical it would of been done by now or would the tax credits hold it up pretty upset to say the least now in limbo again any advice thanks guys


Hi J,

It would be impossible for me to give any constructive comment on your personal circumstances and problems.

The best advice that I could give, would be to correspond with the DWP in writing, keeping copy, and posting any correspondence by recorded delivery.

For information on complaining to the DWP see info here :

Complaining to the DWP

We have found that members are receiving much misinformation over the phone from the DWP/ATOS.

It is far better to have an auditable paper trail.

cheers

bro58

Please Log in or Create an account to join the conversation.

  • jamie
  • Topic Author
13 years 1 month ago #75882 by jamie
Replied by jamie on topic Re:news
hi sorry about the punctation my sincere apologies just that angry typed in a rush wont do it again . They basically said that because tax credit took till november 22nd to come through it delayed the process atos recieved my esa50 19th september my point was surely if a medical was required i would of been called before now and that because im eligble for tax credits that it wouldnt hold it up i thanks guys and again my apologies

Please Log in or Create an account to join the conversation.

Moderators: bro58GordonGaryBISCatherineWendyKellygreekqueenpeterKatherineSuper UserChrisDavid
We use cookies

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.