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Who do I contact to see if ESA has arrived

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12 years 5 months ago - 12 years 5 months ago #92186 by DaPa
The letter I had with the ESA did not have a contact number on it.
Last edit: 12 years 5 months ago by slugsta.

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12 years 5 months ago #92191 by Gordon
WeDesign wrote:

The letter I had with the ESA did not have a contact number on it.

That's a first.

Have you any previous letters from the DWP, that have a phone number on?

Failing that you can try the Benefit Help line 0800 882 200.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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  • bro58
12 years 5 months ago #92195 by bro58
WeDesign wrote:

The letter I had with the ESA did not have a contact number on it.


Hi WD,

If the "ESA" that you speak of, means your ESA50 that you have sent to ATOS, see the ATOS website for "contact us" details :


www.atoshealthcare.com/claimants


As you can see, this is the number for DWP enquiry : 0113 230 9175.

bro58

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12 years 5 months ago #92197 by DaPa
Gordon wrote:

WeDesign wrote:

The letter I had with the ESA did not have a contact number on it.

That's a first.

Have you any previous letters from the DWP, that have a phone number on?

Failing that you can try the Benefit Help line 0800 882 200.

Gordon


The letter from ATOS I received with the ESA 50 only had 0800 0556688 and that was for wanting to know why I had been sent the questionnaire or cannot fill it in by the date specified.

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12 years 5 months ago #92198 by DaPa
bro58 wrote:

WeDesign wrote:

The letter I had with the ESA did not have a contact number on it.


Hi WD,

If the "ESA" that you speak of, means your ESA50 that you have sent to ATOS, see the ATOS website for "contact us" details :


www.atoshealthcare.com/claimants


As you can see, this is the number for DWP enquiry : 0113 230 9175.

bro58


Would the DWP give me an update on the progress of my completed and returned ESA50 on that number?

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  • bro58
12 years 5 months ago - 12 years 5 months ago #92200 by bro58
WeDesign wrote:

bro58 wrote:

WeDesign wrote:

The letter I had with the ESA did not have a contact number on it.


Hi WD,

If the "ESA" that you speak of, means your ESA50 that you have sent to ATOS, see the ATOS website for "contact us" details :


www.atoshealthcare.com/claimants


As you can see, this is the number for DWP enquiry : 0113 230 9175.

bro58


Would the DWP give me an update on the progress of my completed and returned ESA50 on that number?



Hi WD,

This number : 0113 230 9175. is ATOS, they will not return your ESA50 to the DWP DM until they have carried out your assessment, and made their recommendations on whether you qualify for an award of ESA.

They should be able to tell you that your ESA50 was received O.K. and whether it has been returned to the DWP as above.

If it has been returned to the DWP DM then you would have to ring them.

bro58
Last edit: 12 years 5 months ago by bro58.

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