atos phone line

I have been trying to telephone the Atos appointments line to say I cannot attend for a medical next Tuesday at their Assessment Centre a 2 and a half hour bus journey (involving 2 buses plus a taxi) from my home (there is an Assessment Centre just three miles from my home but they seem to want to send me on a long bus journey!!!) However every time I dial the number (o800 2888777)there is a recorded message saying they are unable to take my call due to an emergency), surely they cannot of been having an emergency for the last 3 days!

lizzie_wa wrote:

I have been trying to telephone the Atos appointments line to say I cannot attend for a medical next Tuesday at their Assessment Centre a 2 and a half hour bus journey (involving 2 buses plus a taxi) from my home (there is an Assessment Centre just three miles from my home but they seem to want to send me on a long bus journey!!!) However every time I dial the number (o800 2888777)there is a recorded message saying they are unable to take my call due to an emergency), surely they cannot of been having an emergency for the last 3 days!

Try this ATOS number l , DWP enquiry? Call 0113 230 9175.

Or you can e-mail them at : This email address is being protected from spambots. You need JavaScript enabled to view it.

bro58

Thanks for the info, think I will email them lizzie

Hi l,

You should not be required to travel more than 90 minutes each way, and they should try and arrange an appointment at your nearest Assessment Centre, see :

www.atoshealthcare.com/claimants/faq_view/9

Which is the answer to this question when you click on it :

How far am I expected to travel to the assessment centre?

8th link down this page :

www.atoshealthcare.com/claimants/faq

You may wish to read this also :

ESA Medical – What to expect

bro58