horrible medical for esa

i had my face to face assessment for switching from ib to esa,i asked for the assessment to be recorded which it was,my meet was 10.30am i arrived at 10.20,i was taken at 11.15am,three different people came in at the back of me and all three were taken before me their appointments were later than mine,i complained and they said that the people who were taken before me went to doctors that were specified to them,when i went into see the doctor if because i had asked for our assessment to be recorded was the reason for having me waiting she said no it was because she was the doc that was asked to use the recording unit,i must say it was the worst medical ive ever went through this is my sixth,would i ask again for it to be recorded you bet i will even although i was in agony i still think its in your better interest to have it recorded,are atos or the dss the best raise my complaints with.

phil67 wrote:

i had my face to face assessment for switching from ib to esa,i asked for the assessment to be recorded which it was,my meet was 10.30am i arrived at 10.20,i was taken at 11.15am,three different people came in at the back of me and all three were taken before me their appointments were later than mine,i complained and they said that the people who were taken before me went to doctors that were specified to them,when i went into see the doctor if because i had asked for our assessment to be recorded was the reason for having me waiting she said no it was because she was the doc that was asked to use the recording unit,i must say it was the worst medical ive ever went through this is my sixth,would i ask again for it to be recorded you bet i will even although i was in agony i still think its in your better interest to have it recorded,are atos or the dss the best raise my complaints with.

Hi p67,

As your complaint is regarding the way you were treated at the ATOS Assessment Centre, then you would complain to ATOS :

Atos Healthcare,
Customer Relations
Wing G,
Government Buildings,
Lawnswood,
Leeds
LS16 5PU

Phone : 0113 230 9175.

Or e-mail : This email address is being protected from spambots. You need JavaScript enabled to view it.

bro58

thank you for that,is it normal for anyone wanting their assessments recorded to be treated this way?

I waited 1hour and 10 minutes after my appointment time, and mine was,nt recorded.


CV

i would suggest you do as what i have done and report it back to atos,ive actually taking mines further my mp is gordon brown who has a local surgery tonight and i will be going to voice my complaint with him,its about time we started fighting back.

phil67 wrote:

thank you for that,is it normal for anyone wanting their assessments recorded to be treated this way?

My assessment was recorded and I was seem pretty much exactly on time.