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Welcome to the forum, you might want to have a look at the following FAQ which explain where everything is
Welcome to Benefits and Work In case you are not aware, your real name appears to be showing in the forum, if you want to change this then follow the instructions in the following FAQ
My full name is showing, how can I stop it?
We would recommend your using a Tracked post so that you have proof of delivery if you can afford it.
Gordon
