My son has received a letter for a ESA telephone assessment next Wednesday, only 5 days notice, I will ring up for a new appt. My son has an autistic spectrum condition, he would not be able to handle the questions,most likely a monosyllabic response or a lenghty monologue brooking no interruption not related to the question, or walk out the room in meltdown. I have also read your feedback concerning telephone assessments and their problems.
I am not sure what your question is, have you had a look at our ESA guides. Our ESA/UC Claim guide has a section on the questions you are likely to be asked during the assessment call.
