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Telephone assessment
- LorB
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3 years 10 months ago #260818 by LorB
Telephone assessment was created by LorB
I am due to have my telephone assessment next week but forgot to put some information on my PIP form. It is too late to send the information to DWP now. Will the telephone interviewer accept this information or disregard it for the purpose of my claim?
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- Gary
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3 years 10 months ago #260821 by Gary
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gary on topic Telephone assessment
Hi LollyB
It is a bit late for the assessor to receive extra information in time for your assessment next week. Add the information you want to say to your bullet point list below.
If you have a look at our PIP guide at the link below you will see that there are 9 pages which include advice on telephone assessments. Yes, a lot of the questions are those that would have been asked if you had a face to face assessment.
www.benefitsandwork.co.uk/help-for-claimants
- Write yourself a bullet point list of any particular points you want to get over, so you have it by you during the assessment, tick them as you cover them during the assessment.
- have paper and pens to hand to make any notes such as the assessors name, date, time
- make sure you are seated in a comfortable chair, you are going to be there a while and at table to make notes
- if you can't hear or understand what is being asked then ask them to repeat the question
- don't forget to have a glass of water if needed so you don't get a dry throat and lose your voice!
Don't forget to contact DWP 48 hours after the assessment and ask for a copy of the assessors report called PA4.
Gary
It is a bit late for the assessor to receive extra information in time for your assessment next week. Add the information you want to say to your bullet point list below.
If you have a look at our PIP guide at the link below you will see that there are 9 pages which include advice on telephone assessments. Yes, a lot of the questions are those that would have been asked if you had a face to face assessment.
www.benefitsandwork.co.uk/help-for-claimants
- Write yourself a bullet point list of any particular points you want to get over, so you have it by you during the assessment, tick them as you cover them during the assessment.
- have paper and pens to hand to make any notes such as the assessors name, date, time
- make sure you are seated in a comfortable chair, you are going to be there a while and at table to make notes
- if you can't hear or understand what is being asked then ask them to repeat the question
- don't forget to have a glass of water if needed so you don't get a dry throat and lose your voice!
Don't forget to contact DWP 48 hours after the assessment and ask for a copy of the assessors report called PA4.
Gary
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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- LorB
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3 years 10 months ago #260850 by LorB
Replied by LorB on topic Telephone assessment
Will let you know how I get on
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