Hi Mich
I have heard of them not being able to make a decision before - (But not the Blackpool bit). I expect your form has been sent to a review team. If you want to you could phone again and ask them what is the problem and is there any further information they require. Or you might just want to ask how long can you expect to wait.
BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems