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pip review form not arrived

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1 year 4 months ago #281323 by bonniedog
pip review form not arrived was created by bonniedog
hi got a text telling me i was due a pip review and a form would be sent out and if i hadn't received it within 2 weeks to contact them

well the 2 weeks is up this Monday 3rd July no form has arrived ,in light of all the telephone problems and log jam of calls is there another way you could recommend i contact them with proof of me informing them and them receiving my notification

and i doubt the number they text me from would receive return texts

ie i was thinking a recorded letter

but what address would or should i send it to

ive been on full pip daily living and mobility since 2016 and its been a life changer and enormous help

and as i turn 66 before the end of my pip award in feb so im aware i need to get this form and return it post haste as after i turn 66 i wont be eligible for reapplying for pip if its denied

thanks to all and any that can help and for all the help and all the support you've given me over the years
cheers

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1 year 4 months ago #281326 by BIS
Replied by BIS on topic pip review form not arrived
Hi bonniedog

Phoning the DWP can be frustrating, but if you try early in the morning, you will likely get through a little quicker. I don't recommend that you send a letter because you have no idea how long it will take to process or even be put on the system. You need them to know as soon as possible that you haven't received the form and the quickest way to do that is by telephone.

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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1 year 4 months ago #281328 by bonniedog
Replied by bonniedog on topic pip review form not arrived
thanks bis can you recommend a phone number i should try

cheers

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1 year 4 months ago #281334 by blueshouter
Replied by blueshouter on topic pip review form not arrived
I had exactly the same problem, took 16 days to arrive.
I phoned them at 9am and waited 20 minutes to get through, 2 week extension granted.
Phone in morning
The following user(s) said Thank You: BIS

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1 year 4 months ago #281338 by bonniedog
Replied by bonniedog on topic pip review form not arrived
thank you could you recommend a phone number i should use and in your experience how early do they man the phones cheers

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1 year 4 months ago #281343 by BIS
Replied by BIS on topic pip review form not arrived
Hi bonniedog

PIP enquiry line: 0800 121 4433

9am - 5pm

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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