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1 year 3 months ago #282928 by limited
Replied by limited on topic Video consultation help
I am not a moderator of this site but I know from previous experience that when a letter from a G.P is sent to D.W.P, they do not read it for at least 2 weeks, it takes them at least 2 weeks to put any data sent, onto their system, so anything sent to them very recently, needs to be followed up with a telephone call, after they have received it, but I dont know how IAS operate. Bis/Gordon are you able to explain any further this process of requesting a paper based assessment? is there a page on this website (or another website) that you could direct me to please, thanks.
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1 year 3 months ago #282933 by BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by BIS on topic Video consultation help
Hi Limited
There is information about paper-based assessments in the Guide to PIP claims and reviews on pages 15 and 103. Only 16% of assessments are paper-based - so it is not easy to get one. Claimants can request one when they fill out their PIP2 (first claim form) or when they fill out the AR1 (review form). They need to explain why they should have a paper-based decision. It's not generally enough for a claimant to say they are not well enough, or it would cause them too much stress. Sometimes the DWP make the decision to do a paper-based assessment on the information they have been given. A letter from a doctor will increase people's chance of being offered a paper-based assessment which says that it would cause "overwhelming psychological distress." Having said that, people have been successful without a doctor's letter, but it's not a given, and the DWP have no legal obligation to offer any claimant the assessment of their choice.
A claimant can appeal a decision to change their assessment type twice - but they will have to go with the final decision or risk losing their benefit if they don't take part in the type of assessment that is finally offered.
There is no form for putting in a request. If a claimant has not put it on their original form, they would normally contact the assessment provider if they are sent a letter offering a different type of assessment.
BIS
There is information about paper-based assessments in the Guide to PIP claims and reviews on pages 15 and 103. Only 16% of assessments are paper-based - so it is not easy to get one. Claimants can request one when they fill out their PIP2 (first claim form) or when they fill out the AR1 (review form). They need to explain why they should have a paper-based decision. It's not generally enough for a claimant to say they are not well enough, or it would cause them too much stress. Sometimes the DWP make the decision to do a paper-based assessment on the information they have been given. A letter from a doctor will increase people's chance of being offered a paper-based assessment which says that it would cause "overwhelming psychological distress." Having said that, people have been successful without a doctor's letter, but it's not a given, and the DWP have no legal obligation to offer any claimant the assessment of their choice.
A claimant can appeal a decision to change their assessment type twice - but they will have to go with the final decision or risk losing their benefit if they don't take part in the type of assessment that is finally offered.
There is no form for putting in a request. If a claimant has not put it on their original form, they would normally contact the assessment provider if they are sent a letter offering a different type of assessment.
BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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