Telephone Consultation

Hi Newton,

First time I've heard of AR1 being new to moderating, so I googled it to check, to see if I could help assist with your query. Anyways, I found a link from a previous chat on this site - it may help answer your question a bit better.

www.benefitsandwork.co.uk/forum/10-dla-e...-ar1-form-submission

From my own personal experience, it's difficult to prepare for the questions you will be asked. I wrote 8 pages of answers down for my PIP Telephone Assessment, with I think over 30 different answers, yet I remember only having to look at the paperwork for 3 questions, the rest just seemed to be random that I could answer off the top of my head. It's good to be over prepapred in my personal opinion, but I wouldn't beat yourself up trying to remember everything, because 9 times out of 10, I think the assessors ask different things from a random selection.

I remember my assessor asked if I could drive a manual car, to which I replied yes, yet they wrote on my form that because I could drive, I could peel vegetables (of which I only eat Carrots, lol) but it just blows your mind, as to how they come to some of the decisions. Another question I had was - What do I have for breakfast? to which I answered Cereal or Toast. Next thing I know, on the copy of the report, it says that I stretch to get the bread off the top of my cupboard without any issues - yet I've never kept bread on the top of my cupboard, because it's too high and I'd need ladders, so I keep it at arms length, near my glass jars.

If you see where I'm coming from, in my eyes, whatever you say, some of it will be twisted. I read a lot online about others being extremely upset reporting similar things.

Kind regards, Chris.

N

There is a list of the questions you are likely to be asked in our PIP Claim guide, there is also a section on telephone assessments.

Gordon

Good luck Newton.

Chris.